Demo content
A ministry-scale correspondence backlog handled across Arabic and English. The build combined a retrieval layer over fifteen years of scanned circulars with a triage assistant that routed incoming cases to the right desk and drafted a first-pass reply for officer review.
Illustrative outcomes over a twelve-week engagement: average turnaround reduced from six days to under one, roughly 4,000 cases handled per month through the assisted flow, and an estimated 900 staff hours returned per quarter.
They started with our approval workflow, not with a model. By the time anything was built we already agreed what success looked like — that is why it actually got adopted.
Director of Operations
National entity · demo quotation
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